The Minister of the Interior presented the Safe Tourism Plan 2017, in Las Palmas de Gran Canaria. The Plan seeks to maximize prevention in the most visited tourist areas of the country and inform visitors of the measures to be taken to avoid being victims of crime.
A key point within the Safe Tourism Plan is SATE (Service for the Foreign Tourist) that caters to tourists in their own language and offers them advice both to file complaints and to take the necessary steps, for example cancellation of credit cards or contacting embassies.
Juan Ignacio Zoido emphasized the growing language training of agents, as well as the incorporation of foreign police in tourist areas as crucial and “fundamental both to prevent and to assist victims of criminal acts quickly and effectively.”
Included in this year’s Plan is the first SATE in the Canaries – in the municipality of Santiago del Teide. Also new is AlertCops, a mobile phone app that allows direct contact with Security Forces, in more than 100 languages. This enables victims or witnesses to warn of a crime and may be accompanied by images to facilitate police treatment of the situation. In addition, tourists can be referred to the nearest SATE office, medical services, police stations.
Finally, Operation Summer will increase the presence of police officers in areas of high tourism. The reinforcements for this summer amount to 2,639 National Police and the Civil Guard agents, more than double last year. Their presence will be distributed during July and August mainly between Madrid, Galicia, Asturias, Cantabria, Valencia, Murcia, Andalusia, Balearic, and Canary Islands.
The Minister stressed, “with these efforts and innovations, we are confident that all Spaniards and foreigners can enjoy their holidays safely …”
Safety is the second most valued reason why tourists choose Spain as a destination. Even the World Economic Forum indicates it is only surpassed by Switzerland. ORIGINAL ARTICLE